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A Hotel in Ubud, Bali is looking for a talented and enthusiastic Front Office (Full-time)
Responsibilities:
- Welcome and greet guests warmly
- Provide accurate and comprehensive information about the hotel's services
- Handle guests' check in and check out
- Receive and record payments either via credit card or cash and provide receipts
- Answer guests' queries as required
- Keep the front desk tidy and presentable with all necessary material
- Answer all incoming calls and redirect them or keep messages
- Receive letters and packages and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels, etc
- Check, sort and forward emails
- Keep updated records and files
- Monitor office expenses and costs
Requirements:
- Indonesian citizen
- Fluent in written and verbal English communication
- Proven work experience as a Front Office or in a similar role in the Hospitality industry
- Excellent interpersonal and customer service skills
- Proficient in Ms. Office, Google Drive, Google Suite, Wave Accounting and WhatsApp Business
- Excellent communication and collaboration skills
- Strong organizational skills with the ability to multitask
- Quick thinking and problem-solving skills
- Good attention to detail and computer skills
- Flexible, open minded, good attitude and willing to learn
- Able to follow procedures
- Confident to speak up and recommend improvements
Job Type: Full-time
Salary: Rp3,500,000 - Rp4,500,000 per month
Application Question(s):
- Are you familiar in using Ms. Office, Google Drive, Google Suite, Wave Accounting and WhatsApp Business?
Experience:
- Front Office: 1 year (Preferred)
Language:
- English (Preferred)
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